Labnet Spectrafuge 16M Microcentrifuge User Manual - Manual (Page 13)

Possible reason: Centrifuge is not receiving power
Solution: See “Centrifuge will not start”
Centrifuge cannot be started, although power is on
Possible reason: Lid not closed correctly
Solution Close lid correctly
Possible reason: No speed or time has been selected
Solution: Set speed and/or time
7. Where to call
Should you have any questions about the Spectrafuge or its accesso-
ries, please call Labnet’s Customer Service Department at 732 417-
0700. Customer Service is staffed from 8:30am to 5:30pm, EST,
Monday through Friday. Our 24 hour fax number is 732 417-1750.
Inquiries may also be sent via our electronic mailbox at
[email protected].
Should your Spectrafuge require service, please call Labnet’s
Technical Services Department at 732 417-0700. Our Service
Department is staffed from 8:30am to 5:00pm, EST, Monday through
Friday. Our 24 hour fax number is 732 417-1750. Electronic mail
may be sent to [email protected].
Please have the unit’s serial number (located on the back panel of the
instrument) available when calling. Should an item require return to
Labnet for service, a repair return authorization (RRA) number must
first be received from Labnet. Items sent without an RRA number
will not be accepted.
8. Determination of g-values
The centrifuging radius of the 1.5ml rotor is 7.3cm. See Section 3.1
for the correct radius when using adapters and smaller tubes. The
chart on the next page can be used to determine g-values.
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