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KOCASO SX9720 User Manual

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that is totally relative to factors such as how bright the screen is during use, how often it is
using the wireless connection, what background processes are running, if you are using a Live
Wallpaper, and more. It is very difficult to estimate the duration of a full charge in
consideration of these issues. If this seems like abnormally poor performance, just let us know.

Q: Why does my screen not respond properly when I use the touchscreen?

This may be a couple of different things. If this only occurs when charging from a power

supply, this may be due to noise from the power source not being adequately filtered out. You
may wish to give the unit a full charge and then disconnect from power for use, or, if possible,
charge with a USB cable instead. Otherwise, your screen calibration may be off. To correct
this, check for Settings->Touchpad Calibration to see if you can recalibrate this to resolve the
issue.


Q: Why is my tablet stuck at boot up, and the Android screen will not go away?
Please see above: Should I perform a Firmware Update?