Problems & troubleshooting – Kinetik Thermometer NCT1 User Manual
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Problems & Troubleshooting
Error Message Problem
Solution
Error 5~9, the system is not functioning
properly.
Measurement before device stabilization.
The device showing a rapid ambient
temperature change.
The ambient temperature is not within the
range between 10°C and 40°C
(50°F ~104°F).
(1) In forehead mode: Temperature taken is
higher than +42.2°C (108°F)
(2) In surface mode: Temperature taken is
higher than +80°C (176°F)
(1) In forehead mode: Temperature taken is
lower than +34°C (93.2°F)
(2) In surface mode: Temperature taken is
lower than –22°C (-7.6°F)
Device cannot be powered on to the ready
stage.
Unload the battery, wait for 1 minute and
repower it. If the message reappears,
contact the retailer for service.
Wait until all the icons stop flashing.
Allow the thermometer to rest in a room for
at least 30 minutes at room temperature:
10°C and 40°C (50°F ~104°F).
Please select the target within specifications.
If a malfunction still exists, please contact
the nearest retailer.
Change with a new battery.
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