Troubleshooting – Intelix AVDA-8-F User Manual
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Troubleshooting
Reading this section carefully will allow you to pinpoint and resolve any type of malfunction. If
after going through this section your problems still cannot be resolved, please contact Intelix for
assistance.
The following section describes some of the symptoms that may arise during an installation, as
well as the possible causes and solutions.
Symptom: The Power LED does not come on
Cause: No
power
received by unit.
Solutions: Make sure that the power cord is connected to the distributor. Verify that there is in
fact AC at the wall plate by plugging in another working AC-powered device.
Symptom: No video or audio image.
Causes:
Open wiring path
Split or crossed twisted pairs
Solutions: Verify wiring continuity via a simple ohmmeter
Check for split twisted pairs
Check that pin configuration of distributor matches Baluns.
Symptom: Distorted
video
image
Causes: Reverse
signal
polarity
Solutions: Verify that polarity is straight through on each audio-video channel. Verify that the
pin configuration of the Baluns matches the distributor.
Verify that the twisted pairs are fully twisted up to the connection points.
Symptom: Picture is clear but there is a loss of color.
Cause:
Excessive signal loss
Solution:
Check the effective length of the cable via an ohmmeter and ensure that distance
specifications have not been exceeded.
Check for possible signal losses due to poor connections.