Warranty & liability, Questions & repairs, Warranty – Heidolph Heat-On User Manual
Page 12: Exclusion of liability

Warranty & Liability
Warranty
Heidolph Instruments provides a three-year warranty on the products described here (with the exception of glass
and consumable parts) if registered with enclosed warranty card or via internet (www.heidolph.com). Warranty starts
with the date of registration. Without registration warranty starts according to serial number. This warranty covers defects
in materials and workmanship.
Transit damage is excluded from this warranty.
To obtain such warranty service, contact Heidolph Instruments (phone: +49 – 9122 - 9920-68)
or your local Heidolph Instruments Dealer. If defects in material or workmanship are found, your item will be repaired
or replaced at no charge.
Misuse, abuse, neglect or improper installation are not covered by this warranty promise.
Alterations to the present warranty promise need Heidolph Instruments’ consent in writing.
Exclusion of liability
Heidolph Instruments cannot be held liable for damage from improper use or misuse.
Remedy for consequential damage is excluded.
Questions & Repairs
If any aspect of installation, operation or maintenance remains unanswered in the present manual,
please contact us at the following address:
Heidolph Instruments GmbH & Co. KG
Vertrieb Labortechnik
Walpersdorfer Str. 12
D-91126 Schwabach, Germany
Tel.: +49 – 9122 - 9920-68
Fax: +49 – 9122 - 9920-65
E-mail: [email protected]
For equipment repair jobs please call Heidolph Instruments (phone: +49 – 9122 - 9920-68) or your local authorised
Heidolph Instruments dealer.
Page 11
Heat-On Instructions
Important Note
Please return instruments to the above address only. Returning instru-
ments is subject to prior approval.
Important, Important,
Important, Important,
Important, Important,
Important, Important,
Important, Important,
Important, Important,
Important, Important,
Important Note
When returning instruments for repair that have come in contact with
hazardous substances, please:
• Provide precise information on the relevant medium.
• Take protective measures to ensure the safety of our
receiving and maintenance personnel.
• Mark the package as appropriate for hazardous materials.
Important, Important,
Important, Important,
Important, Important,
Important, Important,
Important, Important,
Important, Important,
Important, Important,
Heidolph-Heat-On Instructions 23-03-09:2nd draft amends 16-03-09 23/3/09 15:37 Page 12