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BenQ-Siemens CL71 User Manual

Page 113

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94

Troubleshooting

left page (94) of Cupid, en, A31008-H3580-A81-1-7619 (4/18/06)

© BenQ 2006,

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You cannot
answer
incoming
calls.

You have activated Accept

List or Reject List in the

Privacy Manager option.

Go to Phone Book > Privacy

Manager and select Off in

order to deactivate this option.

You have activated the Call

Barring feature.

Go to Settings > Call Settings

> Call Barring, and then select

Cancel All.

You cannot
make
outgoing
calls.

You have activated the Call

Barring feature.

Go to Settings > Call Settings

> Call Barring, and then select

Cancel All.

You have activated the Fixed
Dialing Number feature.

Go to Settings > Call Settings

> Fixed Dialing Number and

select Off to turn this feature

off.

PIN Code is
blocked.

You have entered an
incorrect PIN code three

consecutive times.

Contact your network operator.

If the network operator

provides the SIM card's PUK

code, use the PUK code to

unlock the SIM card.

Battery will
not charge.

The battery or battery

charger is damaged.

Contact the dealer.

The phone's temperature is
below 0 ° C or higher than
45 ° C.

Adjust the battery charging

environment to avoid extremes

of temperature.

Poor contact between the
battery and charger.

Check all connectors to make

sure all connections have been

properly made.

Unable to
enter
information
into the
Phone Book.

The Phone Book's memory

is already full.

Delete unnecessary data from

the Phone Book.

Unable to
select certain
features.

Your network operator does
not support these features,

or you have not applied for

services that provide these

features.

Contact your network operator.

Problem

Possible cause

Solution

A31008-H3580-A81-1-7619