Despatch RFD1-42-2E with Protocol Plus - Manual (Page 65)

57
TROUBLESHOOTING
Equipment which operates for long periods of time may develop problems. Below are
possible problems and suggested solutions. If you have a problem not listed and do not
know what to do, contact Despatch Industries at our toll free Help Line 800-473-7373.
Difficulty Probable Cause Suggested Remedy
Failure to heat No power
Burned out heater
Protocol™ malfunction
Loose wire connections
Purge timer not timed out or
failed
Heater relay failure
Airflow switch not closed
Door switch failure Check power source and/or oven and wall fuses.
Replace heater (see warranty.)
Replace controller.
Disconnect power and check connections behind
control panel.
Wait 3 minutes. If still not heating, replace purge
timer.
Replace circuit board.
Check exhaust system for proper operation and
ventilation. If airflow switch still does not close,
replace switch.
Replace door switch.
Slow heat up Improperly loaded
Low line voltage
Heating element(s) are
burned out
240 volt oven is connected to
a 208V line (RFD1-42 only)
Fan motor failure Reduce load or redistribute load in chamber.
Supply sufficient power and proper connections.
Check for circuit overload.
Replace heater (see warranty statement.)
Raise line voltage to a 240 volt line or modify oven
for 208V operation (consult factory).
Replace fan motor.
Frequent heater
element burnout Harmful fumes generated by
load
Spillage or splattering of
material on heater elements
Overheating oven Increase vent opening or discontinue process.
Disconnect power and clean oven chamber and
elements.
Check the Hi-limit.