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Troubleshooting, Engl ish – chiliGREEN W251CZQ User Manual

Page 22

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19

Engl

ish

Troubleshooting

Problem

Possible Cause - Solution

The Wireless LAN/
Bluetooth/3G
modules
cannot be detected.

The modules are off. Check the LED indicator

and/or function key indicator to see if the WLAN/

Bluetooth/3G module is on or off (see

Table 1 on page 7

and

Table 4 on page 9

). If the LED

indicator is off, then press the Fn + F11 (WLAN), Fn + F12 (Bluetooth) or Fn +

(3G) in order to

enable the modules (see

Table 4 on page 9

).

The Bluetooth module is off
after resuming from Sleep.

The Bluetooth module’s default state will be off after resuming from the Sleep power-saving state.
Use the key combination (Fn + F12) to power on the Bluetooth module after the computer resumes
from Sleep.

A file cannot be copied to/
from a connected Bluetooth
device.

Transferring data between the computer and a Bluetooth enabled device is supported in one
direction only (simultaneous data transfer is not supported)
. If you are copying a file from your
computer to a Bluetooth enabled device, you will not be able to copy a file from the Bluetooth
enabled device to your computer until the file transfer process from the computer has been
completed.

The captured video files from
the PC Camera are taking up
too much disk space.

Note that capturing high resolution video files requires a substantial amount of disk space for each
file.

Note that the Windows system requires a minimum of 15GB of free space on the C: drive system
partition. It is recommended that you save the capture video file to a location other than the C:drive,
limit the file size of the captured video or reduce video resolution (Options > Video Capture Pin...
> Output Size).