Carter-Hoffmann VCNH2W3S User Manual
Page 4

4
UNPACKING AND INSPECTION
1. Remove the cabinet from shipping carton, ensuring that all pack-
ing materials and protective plastic has been removed from the 
unit. 
2. Inspect all components for completeness and condition.
3. If any freight damage is present, a freight claim must be filed im-
mediately with the shipping company.
4. Freight damage is not covered under warranty.
5. Check to insure all components are included: cabinet, manual,
and additional accessories (if ordered).
6. Read operation instructions completely.
7. Appliance should be thoroughly cleaned before use. See
CLEANING INSTRUCTIONS in this manual (page 9).
This appliance 
should be 
thoroughly 
cleaned prior to use. 
 
See the CLEANING 
INSTRUCTIONS in 
this manual. 
 
NOTE: DO NOT discard 
the carton or other 
packing materials until 
you have inspected the 
appliance for hidden 
damage and checked it 
for proper operation. 
 
Refer to FREIGHT 
DAMAGE CLAIM 
PROCEDURE on 
bottom of this page. 
FREIGHT DAMAGE CLAIM PROCEDURE
 
NOTE: For your protection, please note that equipment in this shipment was carefully inspected 
and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, 
the transportation company assumes full responsibility for its safe delivery. 
 
IF SHIPMENT ARRIVES DAMAGED: 
1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight
bill or express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact
your dealer immediately.
3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim 
with them. This should be done within fifteen (15) days from the date the delivery was made to 
you. Be sure to retain the container for inspection. 
 
Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is 
not covered under warranty. We will, however, at your request, supply you with the necessary 
documents to support your claim.  
