Allworx Allworx - Manual (Page 32)

Allworx Interact and Interact Professional Version 1.1
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Revised: 8/4/14
and number, End Call and Resume buttons.
For a Shared Appearance call click the drop-down list button to select Privacy Hold or Shared
Hold. The default behavior is Shared Hold.
Click the End Call button to disconnect the current call, or the Resume button to reconnect the
current call.
7.3 Transfer a Call
To transfer a call in the Allworx Interact Professional edition:
1. Locate the Current Calls window, and then the current phone call.
2. Click the More drop-down arrow, and then select a transfer option:
3. Click a listing in the Contacts, Call History, or Current Call window or use the dial pad.
The call transfers.
Transfer shortcuts:
Option Description
Blind Transfer Place the call unannounced to an extension or external phone number.
Attended Transfer Place the call announced to an extension or external phone number.
Transfer to my voicemail
Place the call directly to the user’s voicemail. This option only: The call
transfers immediately, and no longer displays in the Current Calls window.
Transfer to voicemail Place the call directly to the another user’s voicemail.
Park
Place the call to a Parking Orbit, and then displays the Parking Orbit number
for a short period of time.
Shortcut Description
Left click and drag
Blind Transfer. User clicks on the active call, and then drags the call to a listing in
the Call History or Contacts list. Release the left mouse button to immediately
connect the two calls.