AirLive WN-250USB - Manual (Page 41)

4. Frequent Asked Question
WN-250USB User’s Manual 36
4
4. Frequent Asked
Questions
If you encounter any problem when you’re using this wireless USB dongle, please
check this FAQ table for possible solution.
Question:
I can’t find any wireless access point / wireless device in “Site Survey” function.
Answer:
1. Click “Rescan” and see if you can find any wireless access point or wireless
device.
2. Try to move closer to any known wireless access point.
Please adjust the position of network card (you may have to move your computer if
you’re using a notebook computer) and click “Rescan” button for few more times. If
you can find the wireless access point or wireless device you want to connect by
doing this, try to move closer to the place where the wireless access point or
wireless device is located.
Question:
Nothing happens when I click “Open Config Utility”
Answer:
1. Please make sure the wireless USB dongle is inserted into your computer’s USB
port. If the AirLive configuration utility’s icon is not activated, the dongle is not
detected by your computer.
2. Reboot the computer and try again.
3. Remove the dongle and insert it into another USB port.
4. Remove the driver/utility and then re-install it.