Remote ivr access – AirLive SKY-211 User Manual

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Remote IVR Access

n order to access the IVR remotely, the Answering Machine OR Call forward option AND Enable administrative mode

option must be set for the network (Internet and/or PSTN) you would like to call in on as shown below.

Once enable, you can call in to your PSTN line or your VoIP account to remotely access AirLive USB.VoIP

Adapter, When you call in, you will hear the outgoing message or the call forward message. During the

message, you should press the ‘*’ key followed by the pin code and ‘*’ key again. You have 3 trials to enter the

pin code before the call is disconnected. Once authenticated you can do the following by listening to and

responding to the IVR voice prompts:

• Make a toll bypass call (explained in the Toll Bypass section)

• Listen to and/or delete TLink TAM recorded voice messages

• Change the outgoing message

• Access the VoIP service voicemail (when calling from PSTN)

Your pin code can be between 4 and 8 digits.

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