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Using apple server diagnostics, Problems with your internet connection – Apple Mac mini (Mac OS X Server, Late 2009) User Manual

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Chapter 3

Problem, Meet Solution

Using Apple Server Diagnostics

If you suspect a problem with your Mac mini hardware, use Apple Server Diagnostics to

help determine if there’s a problem with one of the computer’s components.

To use Apple Server Diagnostics:

1

Disconnect all external devices from your Mac mini, except the keyboard and mouse.

If you have an Ethernet cable connected, disconnect it.

2

Restart your Mac mini while holding down the D key.

3

When the Apple Server Diagnostics chooser screen appears, select the language you

want to use.

4

Press the Return key or click the right arrow button.

5

When the Apple Server Diagnostics main screen appears (after about 45 seconds),

follow the onscreen instructions.

6

If Apple Server Diagnostics detects a problem, it displays an error code. Make a note of

the error code before pursuing support options. If Apple Server Diagnostics doesn’t

detect a hardware failure, the problem may be software-related.

For more information, see the Apple Server Diagnostics documentation on the Admin

Tools CD.

Problems with Your Internet Connection

Your Mac mini has the Setup Assistant application to help walk you through setting up

an Internet connection. Open System Preferences and click Network. Click the “Assist

me” button to open Network Setup Assistant.