U-control uma25s, Warranty – Behringer UMA25S User Manual

Page 23

U-CONTROL UMA25S

Technical specifications and appearance are subject to change without notice. The information contained herein is correct at the time of printing. All
trademarks (except BEHRINGER, the BEHRINGER logo, JUST LISTEN and U-CONTROL) mentioned belong to their respective owners, and such use
neither constitutes a claim of the trademarks by BEHRINGER nor affiliation of the trademark owners with BEHRINGER. BEHRINGER accepts no
liability for any loss which may be suffered by any person who relies either wholly or in part upon any description, photograph or statement contained
herein. Colors and specifications may vary slightly from product. Our products are sold through authorized dealers only. Distributors and dealers are not
agents of BEHRINGER and have absolutely no authority to bind BEHRINGER by any express or implied undertaking or representation. This manual is
copyrighted. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying
and recording of any kind, for any purpose, without the express written permission of BEHRINGER International GmbH. Mac and Mac OS are trademarks
of Apple Computer, Inc., registered in the U.S. and other countries. Windows is a registered trademark of Microsoft Corporation in the United States and
other countries. ASIO is a trademark and software of Steinberg Media Technologies GmbH.

Willich-Münchheide II, Germany. Tel. +49 2154 9206 0, Fax +49 2154 9206 4903

8. Warranty

8. Warranty

§ 1 Other warranty rights and national law

1. This warranty does not exclude or limit the buyer’s statutory
rights provided by national law, in particular, any such rights against
the seller that arise from a legally effective purchase contract.
2. The warranty regulations mentioned herein are applicable
unless they constitute an infringement of national warranty law.

§ 2 Online registration

Please do remember to register your new BEHRINGER equipment
right after your purchase by visiting http://www.behringer.com
and kindly read the terms and conditions of our warranty
carefully.
Registering your purchase and equipment with us helps us
process your repair claims quicker and more efficiently.
Thank you for your cooperation!

§ 3 Warranty

1. BEHRINGER (BEHRINGER International GmbH including all
BEHRINGER subsidiaries, except BEHRINGER Japan) warrants
the mechanical and electronic components of this product to be
free of defects in material and workmanship for a period of one
(1) year* from the original date of purchase, in accordance with
the warranty regulations described below. If the product shows
any defects within the specified warranty period that are not
excluded from this warranty as described under § 5, BEHRINGER
shall, at its discretion, either replace the product by providing a
new or reconditioned product or repair the product using suitable
new or reconditioned parts. In the case that other parts are used
which constitute an improvement, BEHRINGER may, at its discretion,
charge the customer for the additional cost of these parts. In case
BEHRINGER decides to replace the product, this warranty shall
apply to the replacement product for the remaining initial warranty
period, i.e one year* from the date of purchase of the initial product.
2. If the warranty claim proves to be justified, the product will be
returned to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly
excluded.

§ 4 Return authorization number

1. To obtain warranty service, the buyer (or his authorized dealer)
must call BEHRINGER during normal business hours BEFORE
returning the product. All inquiries must be accompanied by a
description of the problem. The buyer or his authorized dealer
will receive a return authorization number.
2. Subsequently, the product must be returned in its original
shipping carton, together with the return authorization number.
The return shipment address will be indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.

§ 5 Warranty regulations

1. Warranty services will be furnished only if the product is
accompanied by a copy of the original retail dealer’s invoice. Any
product deemed eligible for repair or replacement under the terms
of this warranty will be repaired or replaced.
2. If the product needs to be modified or adapted in order to
comply with applicable technical or safety standards on a national
or local level, in any country which is not the country for which
the product was originally developed and manufactured, this
modification/adaptation shall not be considered a defect in

materials or workmanship. The warranty does not cover any
such modification/adaptation, irrespective of whether it was
carried out properly or not. Under the terms of this warranty,
BEHRINGER shall not be held responsible for any cost resulting
from such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly
excluded from this warranty, in particular, if caused by improper
handling of the product by the user. This also applies to defects
caused by normal wear and tear, in particular, of faders,
crossfaders, potentiometers, keys/buttons, tubes, guitar strings,
illuminants and similar parts
4. Damage/defects caused by the following conditions are not
covered by this warranty:
V

improper handling, neglect or failure to operate the unit in
compliance with the instructions given in BEHRINGER user
or service manuals;

connection or operation of the unit in any way that does
not comply with the technical or safety regulations applicable
in the country where the product is used;

damage/defects caused by force majeure or any other
condition that is beyond the control of BEHRINGER.

5. Any repair or opening of the unit carried out by unauthorized
personnel (user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the
defect in question is not covered by the warranty, the inspection
costs are payable by the customer.
7. Products which do not meet the terms of this warranty will be
repaired exclusively at the buyer’s expense. BEHRINGER will
inform the buyer of any such circumstance. If the buyer fails to
submit a written repair order within 6 weeks after notification,
BEHRINGER will return the unit. Costs for freight and packing will
be invoiced separately C.O.D. When the buyer has sent in a
written repair order such costs will also be invoiced separately.

§ 6 Warranty transferability

This warranty is extended exclusively to the original buyer
(customer of retail dealer) and is not transferable to anyone
who may subsequently purchase this product. No other person
(retail dealer, etc.) shall be entitled to give any warranty promise
on behalf of BEHRINGER.

§ 7 Claim for damages

Failure of BEHRINGER to provide proper warranty service shall
not entitle the buyer to claim (consequential) damages. In no
event shall the liability of BEHRINGER exceed the invoiced value
of the product.
* Customers in the European Union please contact BEHRINGER
Germany Support for further details.