Tips, Before calling service – Philips 42PF9936D-37B User Manual
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Power
Your TV consumes energy in the standby mode. Energy consumption contributes
to air and water pollution. Power consumption: 2 W.
Miscellaneous
• Ambient temperature: +5~ +40°C
• Mains: 50/60 Hz - Auto voltage ranging from 96 to 140V.
• Power consumption: around 160W
• Standby consumption: < 2 W
• Weight (excl. packaging): 30PF9946: 40 Lbs; 37PF9946: 66 Lbs; 42PF9946: 92 Lbs
• Dimensions (wxhxd):
30PF9946: 895 x 490 x 110
37PF9946: 1130 x 600 x 85
42PF9946: 1215 x 660 x 90
Tips
Symptoms
Items to Check and Actions to follow
“Ghost” or
• This may be caused by obstruction to the antenna due to high rise buildings or hills.
double images
Using a highly directional antenna may improve the picture.
No power
• Check that the TV’s AC power cord is plugged into the mains socket.
• Unplug the television, wait for 60 seconds.
The re-insert plug into the mains socket and turn on the television again.
No picture
• Check antenna connections at the bottom of the TV to see if it properly connected
to the TV.
• Possible broadcast station trouble.Try another channel.
• Adjust the contrast and brightness settings.Try another auto picture setting.
• Check the Closed Captions control. Some TEXT modes could block the screen.
• Switch your HDMI-source to a correct display mode.
No picture and
• Your TV has a protective mode in case there is too much heat build-up.
power switched on
Check the clearance around the vents of the device to be certain there are no
blocking walls or cabinets which would limit the air flow.
No sound
• Increase the VOLUME.
• Check that the TV is not muted, press the
¬
button on the remote control.
• When no signal is detected, the TV automatically switches off the sound.
This is proper operation and does not indicate a malfunction.
Good sound but
• Adjust the contrast, color, tint and brightness setting.
poor color or
Try another auto picture setting.
no picture
Poor picture
• Check the HDMI connection.
Snowish picture
• Check the antenna connection.
and noise
Television not
• Check whether the batteries are working. Replace if necessary.
responding to
• Clean the remote control sensor lens on the TV.
remote control
• Operating range between TV and the remote control should not be > 240”.
• You can still use the buttons on the top side of your TV.
• Check if the remote control is in the correct mode.
Control of
• The infrared signals of the screen may influence the reception sensibility of
accessory devices
other peripherals.
Solution: replace the batteries of the remote control of other devices.
E.g. keep away a wireless headphone from within a radius of 50”.
No stable or not
Check if you have selected the correct VGA mode in your PC.
synchronized VGA
picture
Before Calling Service
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