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Tips, Before calling service – Philips 42PF9936D-37B User Manual

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16

Power

Your TV consumes energy in the standby mode. Energy consumption contributes
to air and water pollution. Power consumption: 2 W.

Miscellaneous

• Ambient temperature: +5~ +40°C
• Mains: 50/60 Hz - Auto voltage ranging from 96 to 140V.
• Power consumption: around 160W
• Standby consumption: < 2 W
• Weight (excl. packaging): 30PF9946: 40 Lbs; 37PF9946: 66 Lbs; 42PF9946: 92 Lbs
• Dimensions (wxhxd):

30PF9946: 895 x 490 x 110
37PF9946: 1130 x 600 x 85
42PF9946: 1215 x 660 x 90

Tips

Symptoms

Items to Check and Actions to follow

“Ghost” or

• This may be caused by obstruction to the antenna due to high rise buildings or hills.

double images

Using a highly directional antenna may improve the picture.

No power

• Check that the TV’s AC power cord is plugged into the mains socket.
• Unplug the television, wait for 60 seconds.

The re-insert plug into the mains socket and turn on the television again.

No picture

• Check antenna connections at the bottom of the TV to see if it properly connected

to the TV.

• Possible broadcast station trouble.Try another channel.
• Adjust the contrast and brightness settings.Try another auto picture setting.
• Check the Closed Captions control. Some TEXT modes could block the screen.
• Switch your HDMI-source to a correct display mode.

No picture and

• Your TV has a protective mode in case there is too much heat build-up.

power switched on

Check the clearance around the vents of the device to be certain there are no
blocking walls or cabinets which would limit the air flow.

No sound

• Increase the VOLUME.
• Check that the TV is not muted, press the

¬

button on the remote control.

• When no signal is detected, the TV automatically switches off the sound.

This is proper operation and does not indicate a malfunction.

Good sound but

• Adjust the contrast, color, tint and brightness setting.

poor color or

Try another auto picture setting.

no picture

Poor picture

• Check the HDMI connection.

Snowish picture

• Check the antenna connection.

and noise

Television not

• Check whether the batteries are working. Replace if necessary.

responding to

• Clean the remote control sensor lens on the TV.

remote control

• Operating range between TV and the remote control should not be > 240”.
• You can still use the buttons on the top side of your TV.
• Check if the remote control is in the correct mode.

Control of

• The infrared signals of the screen may influence the reception sensibility of

accessory devices

other peripherals.
Solution: replace the batteries of the remote control of other devices.
E.g. keep away a wireless headphone from within a radius of 50”.

No stable or not

Check if you have selected the correct VGA mode in your PC.

synchronized VGA
picture

Before Calling Service

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