Before calling service, Tips – Philips 32PF9996-37 User Manual
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Tips
Symptoms
Items to Check and Actions to follow
“Ghost” or
• This may be caused by obstruction to the antenna due to high rise buildings or hills.
double images
Using a highly directional antenna may improve the picture.
No power
• Check that the TV’s AC power cord is plugged into the mains socket.
• Unplug the television, wait for 60 seconds.
The re-insert plug into the mains socket and turn on the television again.
No picture
• Check antenna connections at the bottom of the TV to see if it properly connected
to the TV.
• Possible broadcast station trouble.Try another channel.
• Adjust the contrast and brightness settings.Try another auto picture setting.
• Check the Closed Captions control. Some TEXT modes could block the screen.
• Switch your HDMI-source to a correct display mode.
No picture and
• Your TV has a protective mode in case there is too much heat build-up.
power switched on
Check the clearance around the vents of the device to be certain there are no
blocking walls or cabinets which would limit the air flow.
No sound
• Increase the VOLUME.
• Check that the TV is not muted, press the
MUTE
button on the remote control.
• When no signal is detected, the TV automatically switches off the sound.
This is proper operation and does not indicate a malfunction.
Good sound but
• Adjust the contrast, color, tint and brightness setting.
poor color or
Try another auto picture setting.
no picture
Poor picture
• Check the HDMI connection.
Snowish picture
• Check the antenna connection.
and noise
Television not
• Check whether the batteries are working. Replace if necessary.
responding to
• Clean the remote control sensor lens on the monitor.
remote control
• Operating range between TV and the remote control should not be > 240”.
• You can still use the buttons on top or the right side of your TV.
• Check if the remote control is in the correct mode.
Control of
• The infrared signals of the screen may influence the reception sensibility of
accessory devices
other peripherals.
Solution: replace the batteries of the remote control of other devices.
E.g. keep away a wireless headphone from within a radius of 50”.
No stable or not
Check if you have selected the correct VGA mode in your PC.
synchronized VGA
picture
Standby
Your TV consumes energy in the standby mode. Energy consumption contributes
to air and water pollution. Power consumption: 2 W.
Miscellaneous
See Extras, Specifications on this CD.
Before Calling Service