Philips 9FF2M4-37 - Manual (Page 72)

Philips Electronics - 71 -
7 Appendix
7.1 Philips Pixel Defect Policy
Philips Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced
manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the
TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable
number of defects will be repaired or replaced under warranty. This notice explains the different types of
pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or
replacement under warranty, the number of pixel defects on a TFT LCD panel must exceed these
acceptable levels.
This policy is valid worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue.
Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels
together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as
a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel
defects and several types of sub pixel defects within each category.
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit
or 'on'. That is, a bright dot is a sub-pixel that stands out on the screen when the
monitor displays a dark pattern. There are the types of bright dot defects: