Solving pr oblems, Err or codes and symbols, If you do not resolve the problem, contact bayer – Bayer Contour-TS User Manual
Page 26

24
Solving
Pr
oblems
Need Help? Call toll free: 1-800-348-8100
If you do not resolve the problem, contact Bayer
Err
or Codes and Symbols
WHAT YOU SEE
WHAT IT MEANS
WHAT YOU SHOULD DO
Test result is above
600 mg/dL.
•
Wash your hands and the
test site. Repeat the test
using a new test strip.
•
If your result is still “HI,”
contact your physician or
healthcare professional
immediately.
CAUTION: Glucose levels above 250 mg/dL may indicate
a potentially serious medical condition.
Test result is
below 10 mg/dL.
•
Repeat the test using a
new test strip.
•
If your result is still “LO,”
contact your physician or
healthcare professional
immediately.
CAUTION: Glucose levels below 50 mg/dL may indicate a
potentially serious medical condition.
The display goes
blank after the
meter is turned on.
•
Meter will turn
off after 3 min-
utes of inactiv-
ity. This feature
prolongs your
battery life.
•
The battery
may need to be
replaced.
•
Try turning the meter on
again by pressing . If
display goes blank before
3 minutes, replace battery.
See page 26.
Results are not dis-
played in expected
units of measure
(mg/dL or mmol/L).
This may affect
the way you see
your results.
Contact Customer Service.