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Troubleshooting guide – Beyonwiz FV-L1 User Manual

Page 112

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Troubleshooting Guide

105

Check to ensure that the other devices on your

network are configured correctly to connect

with another network device.

The picture looks

squashed or

too wide

Check whether the product has been

configured to display the correct TV Aspect

Ratio.

(Setup\Configuration\A/V Output)

Check whether the TV has been configured to

display the correct TV Aspect Ratio. (see your

TV user guide for information)

Unable to access

Setup Menu

options

Check whether system settings on the product

have been locked with a PIN.

(Setup\Miscellaneous\Access Control)

Unable to use “trick

mode” functions

with live TV

Check whether Time Shift is enabled.

(Setup\Miscellaneous\Preferences)

Ensure the Time Shift buffer contains enough

data to execute the desired function.

Unable to play

media files

Check whether the media files are in a format

that is supported by the product.

Check whether the media files are playable on

another device or if there may be some issue

or error with the actual media files.