Philips Wake-up Light User Manual
Page 15
Problem
Solution
The appliance does not
respond when I try to
set different functions.
Remove the plug from the wall socket and wait 20 minutes before you
reinsert it. When you reinsert the plug, the appliance goes back to the
factory settings and you have to set all functions again.
The lamp does not go
on when the alarm
goes off.
Perhaps you set a light intensity level that is too low. Increase the light
intensity level.
Perhaps you switched off the alarm function by setting the control lever
to the bottom position. To switch on the alarm function, set the control
lever to the middle position (alarm 1) or top position (alarm 2),
depending on the time at which you want to wake up.
Perhaps the appliance is defective. Contact the Philips Consumer Care
Centre in your country.
The lamp does not go
on right away when I
switch it on.
It takes approx. 1 second for the lamp to go on. This is normal, the lamp
needs to heat up.
I do not hear the alarm
sound when the alarm
goes off.
Perhaps you set a sound level that is too low. To set a higher sound level,
see chapter ‘Using the appliance’, section ‘Setting the volume’.
Perhaps you switched off the alarm function by setting the control lever
to the bottom position.
If you selected the radio as the alarm sound, the radio may be defective.
Switch on the radio after you switch off the alarm to check if the radio
works. If it does not work, contact the Philips Consumer Care Centre in
your country.
If you selected a downloaded wake-up sound or music on a USB stick
as the alarm sound, it is possible that the sounds or songs do not have
the correct format. This appliance only supports .mp3 and .wma files. If
the sound or music on the USB stick cannot be played, the appliance
automatically sets the bird sound as alarm sound to ensure
that you wake up at the set alarm time anyway.
The radio does not
work.
The radio may be defective. Contact the Philips Consumer Care Centre
in your country.
Perhaps you set the volume too low. Increase the volume level.
The radio produces a
crackling sound.
Perhaps the broadcast signal is weak. Adjust the frequency (see chapter
‘Using the appliance’ section ‘Using the radio/playing music from a USB
stick’) and/or change the position of the antenna by moving it around.
Make sure you have unwound the antenna completely.
The alarm went off
yesterday, but it did not
go off today.
Perhaps you switched off the alarm function by setting the control
lever to the bottom position.
Perhaps you set a volume level and/or light intensity level that is too
low. Set a higher volume level and/or light intensity level.
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