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Troubleshooting, Using the built-in troubleshooting feature, Press more info – Whirlpool WFL98HEBU User Manual

Page 16: Select troubleshoot

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First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Door not closed completely.

Make sure the washer door is closed completely.

Press and hold the START/PAUSE button 2-5 seconds.

Household fuse is blown or circuit

breaker has tripped.

Check that the household fuse is intact and tight, or that the

circuit breaker has not tripped. Replace the fuse or reset the

circuit breaker. If the problem continues, call an electrician.

TROUBLESHOOTING

Washer will not run

START/PAUSE button not pressed

firmly or held long enough.

Washer Operation

Incorrect power supply.

This washer requires a 120-volt power supply.

Check with a qualified electrician.

Wrong type of fuse.

Use a time-delay fuse.

Fill hoses not attached tightly.

Tighten fill-hose connections.

Make sure all 4 fill hose washers are installed correctly.

Drain hose connection not correct.

Properly secure drain hose to drainpipe or laundry tub. Refer to

the Installation Instructions for additional information.

Check household plumbing for leaks

or clogged sink or drain.

Water can backup out of a clogged sink or drainpipe. Check all

household plumbing for leaks (laundry tubs, drain pipe, water

pipes, and faucets.)

Fill hose washers missing.

Water Leaks

Water leaks

Do not place tape over drain opening.

Other performance

or operation issues

Refer to the built-in troubleshooting

feature on the washer.

See the instructions above to access the built-in TROUBLESHOOT

menus using the MORE INFO button.

Other Issues

Clean the door seal. See “Washer Maintenance.”

Door seal is dirty.

Use only HE High Efficiency detergents and follow the

manufacturer’s recommendations.

Not using HE detergent or using too

much HE detergent.

Remove and clean the dispenser. See “Washer Maintenance.”

Dispenser is clogged.

Normal/Casual

59

min

Press and hold START/PAUSE to begin cycle.

Warm/Cold

Temperature

Extra High

Spin Speed

Normal

Soil Level

Off

Stain Treat

Est. Cycle Time

1.

Press MORE INFO

With the washer on, press MORE INFO to access the built-in

troubleshooting feature. Use the LCD control buttons to select ALL

INFO CATEGORIES. Then use the LCD control buttons to select the

TROUBLESHOOT topic.

USING THE BUILT-IN TROUBLESHOOTING FEATURE

2.

Select TROUBLESHOOT

The t

and u buttons can be used to advance through the different

options and categories.

Single-dose laundry

packet

Packet not dissolving.

Make sure single-dose laundry packet is added to washer drum

before adding clothes. Follow the manufacturer’s recommendations.