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Troubleshooting – Whirlpool WGD71HEBW User Manual

Page 17

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17

Possible Causes

Solution

The drying cycle has been

interrupted by a power failure.

Touch and hold START to restart the dryer.

NOTE: The Control

Lock function may be enabled when recovering from a power

failure. To unlock the control, touch and hold CONTROL LOCK

for at least 3 seconds.

There may be a problem with your

home power supply, keeping the

dryer’s heater from turning on.

The dryer will continue to run when this diagnostic code is

present. Touch any pad to clear the code from the display

and return to the estimated time remaining.

NOTE: This error will only show during the initial installation.
Try the following:

Check to see if a household fuse has blown or circuit breaker

has tripped. Electric dryers use two household fuses or

breakers. Replace the fuse or reset the circuit breaker.

Confirm that the power cord is properly installed. Refer to

the Installation Instructions for details.

Select a Timed Dry heated cycle, and restart the dryer.

If the message persists, consult a qualified electrician.

“L2” Diagnostic Code

(low or no line voltage

condition)

The lint screen or vent is clogged;

the vent is crushed or kinked or

has too many turns.

The dryer will continue to run when this indicator is lit.
Try the following:
• Clean lint screen.
• Check to see if the vent run from the dryer to the wall is

crushed or kinked.

• Confirm that the vent run from the dryer to the wall is free

of lint and debris.

• Confirm that the exterior vent exhaust hood is free of lint

and debris.

• Confirm that your vent system falls within the recommended

run length and number of elbows for the type of vent you

are using. Refer to “Plan Vent System” in the Installaton

Instructions for details.

• Select a Timed Dry heated cycle, and restart the dryer.
• If the indicator remains lit, have your entire home venting run

cleaned. Contact a venting specialist.

Check Vent indicator is lit

“PF” (power failure)

The dryer is in need of service.

If a code beginning with an “F” appears in the display,

alternating between F# and E#, the dryer control has

detected a problem that requires service. Call for service.

Dryer Displaying Code Message or Indicator Is Lit

Dryer Results (cont.)

Load removed before cooldown

portion of cycle complete.

Allow the dryer to complete the cooldown portion of the cycle

before removing the load.

Load too hot

Using Timed Dry cycle with a high

temperature setting.

Select an Automatic Cycle with a lower heat setting to avoid

overdrying the load.

Odors

Recent painting, staining, or

varnishing in the area where your

dryer is located.

Ventilate the area. When the odors or fumes are gone from

the area, rewash and dry the clothing.

For steam cycles, the water is not

properly connected with the dryer.

Make sure water is connected to the dryer. Check that water

inlet hose is connected to both the faucet and dryer’s water

inlet valve. Check that the water supply is turned on.

Odors are left in garments after

wearing.

On some models: To remove odors left in garments after

wearing, select Steam Refresh. This cycle is best for reducing

wrinkles and odors from dry loads consisting of wrinkle-free

cotton, cotton-polyester blends, common knits, and synthetics.

“F# E#” (F1 E1, F3 E1, etc.)

variable service codes.

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Troubleshooting

This manual is related to the following products: