Customer service, Repair order and advice on faults, En 14 – Neff G4344X7GB User Manual
Page 14
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14
Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on
the rating plate. Fig. )
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault
Possible cause
Remedial action
The temperature in
the freezer compartment is
too warm.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstacles.
Large quantities of fresh
food are being frozen.
Do not exceed max. freezing capacity.
Warning signal sounds,
“Alarm” display lights up.
Fig. "/5
The freezer compartment
is too warm! Frozen food
is at risk!
To switch off the warning signal and
the flashing display, press the Alarm button 4.
Appliance is open.
Close the appliance.
Ventilation openings have
been covered.
Ensure that there is adequate ventilation.
Too much food was placed
in the freezer compartment
at once.
Do not exceed max. freezing capacity.
GB
0844 892 8989 Calls from a BT land-
line will be charged at
up to 3 pence per
minute. A call set-up
fee of up to 6 pence
may apply.
IE
01450 2655
0.03 € per minute at
peak. Off peak 0.0088
€ per minute.