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Customer service, Repair order and advice on faults, En 14 – Neff G4344X7GB User Manual

Page 14

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14

Customer service

Your local customer service can be

found in the telephone directory or in the

customer-service index. Please provide

customer service with the appliance

product number (E-Nr.) and production

number (FD).
These specifications can be found on

the rating plate. Fig. )
To prevent unnecessary call-outs, please

assist customer service by quoting the

product and production numbers. This

will save you additional costs.

Repair order and advice

on faults

Contact information for all countries can

be found on the enclosed customer

service list.

Fault

Possible cause

Remedial action

The temperature in

the freezer compartment is

too warm.

Appliance opened

frequently.

Do not open the appliance unnecessarily.

The ventilation openings

have been covered.

Remove obstacles.

Large quantities of fresh

food are being frozen.

Do not exceed max. freezing capacity.

Warning signal sounds,

“Alarm” display lights up.

Fig. "/5
The freezer compartment

is too warm! Frozen food

is at risk!

To switch off the warning signal and

the flashing display, press the Alarm button 4.

Appliance is open.

Close the appliance.

Ventilation openings have

been covered.

Ensure that there is adequate ventilation.

Too much food was placed

in the freezer compartment

at once.

Do not exceed max. freezing capacity.

GB

0844 892 8989 Calls from a BT land-

line will be charged at

up to 3 pence per

minute. A call set-up

fee of up to 6 pence

may apply.

IE

01450 2655

0.03 € per minute at

peak. Off peak 0.0088

€ per minute.