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Water and ice dispenser, En 24 water and ice dispenser – Neff K5920L0GB User Manual

Page 24

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24

Water and ice dispenser

Fault

Possible cause

Remedial action

Despite prolonged operating time,

ice cubes are not being dispensed.

Tap turned off.

Turn on tap.

Water supply is interrupted. Water pressure

too low.

Inform plumber.

Ice maker is disconnected.

Switch on ice maker again (see chapter Ice and water

dispenser, section Disconnecting the ice maker).

Ice and water dispenser is switched off. “IWD

off” is lit on the display panel.

Switch on ice and water dispenser (see “Switching on and off

the ice and water dispenser”).

Freezer compartment too warm.

Lower temperature in the freezer compartment (see chapter

“Setting the temperature”).

Ice cubes are in the ice cube

container but are not being

dispensed.

Ice cubes are frozen together.

Remove and empty the ice cube container.

Ice cubes are jammed in the outlet

of the ice cube container

or in the ice crusher.

Remove the ice cube container and rotate the screw conveyor

by hand. Loosen any jammed chunks of ice with a wooden

chopstick.

Ice cubes are watery.
Ice cubes have melted.

Remove the ice cube maker, empty and rub dry.

Freezer compartment door is open.

Close the door.

Power failure.

Check whether the power is on.

Water dispenser is not functioning. Tap turned off.

Turn on tap.

Water supply is interrupted. Water pressure

too low.

Inform plumber.

The ice maker does not make

enough ice or the ice is deformed.

The appliance or ice maker has only just been

switched on.

Approx. 24 hours is needed until ice production starts.

A lot of ice has been taken.

Approx. 24 hours is needed until the ice cube container is filled

again.

Low water pressure.

Connect the appliance to the stipulated water pressure only

(see chapter Connecting the appliance, section Water

connection).

The water filter is bunged up or used.

Change the water filter.

Temperature in the freezer compartment is too

warm.

Set temperature slightly colder in the freezer compartment.

Bubbling, gurgling noises in the

water line.

Water supply is interrupted or water line

is blocked.

1. Check water supply.
2. Check whether the water line is blocked.
3. In some cases it is adequate to switch off the ice and water

dispenser briefly (see chapter “Switching on and off the ice

and water dispenser”).