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Customer service, Repair order and advice on faults – Neff G4344X7GB User Manual

Page 15

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15

Customer service

Your local customer service

can be found in the telephone directory

or in the customer-service index. Please

provide customer service

with the appliance product number

(E-Nr.) and production number (FD).
These specifications

can be found on the rating plate. Fig.

9

To prevent unnecessary call-outs, please

assist customer service by quoting

the product and production numbers.

This will save you additional costs.

Repair order and advice

on faults

Contact information for all countries can

be found on the enclosed customer

service list.

Fault

Possible cause

Remedial action

The temperature in

the freezer

compartment is too

warm.

Appliance opened

frequently.

Do not open the appliance

unnecessarily.

The ventilation

openings have been

covered.

Remove obstacles.

Large quantities of

fresh food are being

frozen.

Do not exceed max. freezing

capacity.

Warning signal

sounds, “alarm”

button lights up.

Fig.

2/5*

The freezer

compartment is too

warm!
Frozen food is at risk!

To switch off the warning signal,

press the “alarm” button 5*.

Appliance is open.

Close the appliance.

Ventilation openings

have been covered.

Ensure that there is adequate

ventilation.

Too much food was

placed in the freezer

compartment at once.

Do not exceed max. freezing

capacity.

When the fault has been eliminated,

the “alarm” button 5* goes out

shortly afterwards.

GB

0844 892 8989

Calls from a BT

landline will be

charged at up

to 3 pence per

minute. A call

set-up fee of up

to 6 pence may

apply.

IE

01450 2655