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Have the right information available, Contact your service provider – Nokia 6590 User Manual

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Welcome

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HAVE THE RIGHT INFORMATION AVAILABLE
Have the following information available before you contact Nokia
Customer Care:

The phone’s model number (6590)

Phone type (a technical designation)

The IMEI (serial number)

Your ZIP code

CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you’re having trouble dialing a
number, especially when you’re traveling outside your home area.

This one-key feature may not be available on all systems. Contact your
service provider for availability.

When you need to get in touch with your wireless service provider:

Your phone will automatically dial the provider’s customer support
number if your provider offers this feature.

If your service provider determines that the problem is Nokia-related,
their representative will direct you to the Nokia Customer Care Center
(USA) or Nokia Customer Service (Canada).