Nokia 6016i - Manual (Page 164)

Section 4B: Terms & Conditions / Warranty 156
electrical source, damage caused by computer or internet viruses, bugs,
worms, Trojan Horses, cancelbots or damage caused by the connection to
other products not recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the Consumer of the alleged defect
or malfunction of the Product within fourteen (14) days after the
expiration of the applicable limited warranty period.
d) The Product serial number plate or the accessory data code has been
removed, defaced or altered.
e) The defect or damage was caused by the defective function of the cellular
system or by inadequate signal reception by the external antenna, or
viruses or other software problems introduced into the Product.
8 Nokia does not warrant uninterrupted or error-free operation of the Product. If
a problem develops during the limited warranty period, the Consumer shall take
the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for repair
or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) or for other
good cause, the Consumer shall ship the Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone number
and/or fax number, complete description of the problem, proof of
purchase and service agreement (if applicable). Expenses related to
removing the Product from an installation are not covered under this
limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by
this limited warranty. The Consumer will be responsible for any expenses
related to reinstallation of the Product.
e) Nokia will repair the Product under the limited warranty within 30 days
after receipt of the Product. If Nokia cannot perform repairs covered
under this limited warranty within 30 days, or after a reasonable number
of attempts to repair the same defect, Nokia at its option, will provide a
replacement Product or refund the purchase price of the Product less a
reasonable amount for usage. In some states the Consumer may have the
right to a loaner if the repair of the Product takes more than ten (10) days.
Please contact the Customer Service Center at Nokia at the telephone
number listed at the end of this warranty if you need a loaner and the repair
of the Product has taken or is estimated to take more than ten (10) days.
f) If the Product is returned during the limited warranty period, but the
problem with the Product is not covered under the terms and conditions
of this limited warranty, the Consumer will be notified and given an
estimate of the charges the Consumer must pay to have the Product
repaired, with all shipping charges billed to the Consumer. If the estimate