Before calling service – Toshiba SDP74D User Manual
Page 72

72
Other
Before calling service
Symptom
Cause
Correction
No power.
• The AC adapter is disconnected.
• Connect the AC adapter securely.
• Battery empty.
• Re-charge the battery.
The battery cannot be
charged.
• The battery is near full charge.
• Retry charging after using the battery power.
The LCD turned off by itself.
• The automatic LCD off function turned the
LCD off.
• Turn on the player again.
No TV channels.
• The aerial is not connected.
• Connect the aerial properly.
No TV channels after moving. • Channel search is not finished.
• Redo channel search.
Picture noises and distortion. • Interference by wave reflection or poor
aerial connection.
• Change the position and direction of the aerial.
Dots on picture.
• Reception is disturbed by vibration.
• Move the aerial away from the cause of the interference.
Stripes on picture.
• Interference by other electric apparatuses.
• Move the aerial away from the cause of the interference.
No picture on the LCD
monitor.
• The AV OUT jack is connected.
• When you use the LCD of the player, unplug the AV OUT jack.
No picture. (Other than built-
in LCD monitor)
• The connected TV is not set to receive DVD
signal output.
• Select the appropriate video input mode on the TV so the picture from
the player appears on the TV screen.
No picture or Sound (When
using the TV tuner.)
• The aerial connection is improperly
positioned.
• Connect the aerial properly.
• The channel search is not set to channels
available in your area.
• Set by scanning.
No sound.
• The equipment connected via the audio/
video cable is not set to receive DVD signal
output.
• Select the correct input mode of the audio receiver so you can listen
to the sound from the player.
• The volume is too low.
• Adjust the volume.
• The audio receiver or TV is turned off.
• Turn on the equipment connected with the audio/video cable.
Check the following guide for the possible cause of a problem before contacting service.
SDP74DTWE_E_57-76.indd 72
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2010/05/06 14:06:25
2010/05/06 14:06:25