beautypg.com

Diskette drive – Toshiba Tecra A5 User Manual

Page 149

background image

TOSHIBA A5 9-10

Troubleshooting

Diskette drive

For information on diskette care refer to Chapter 4,

Operating Basics

.

Problem

Procedure

Some discs run
correctly, but others do
not

The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the disc's documentation.

Check the type of disc you are using. The drive
supports:

DVD-ROM:

DVD-ROM, DVD-Video

CD-ROM:

CD-DA, CD-Text, Photo CD™
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2), Enhanced
CD (CD-EXTRA), CD-G (Audio CD
only)

Recordable: CD-R, CD-RW, CD

Check the region code on the DVD. It must match
that on the CD-RW/DVD-ROM drive. Region
codes are listed in the optical disc section in
Chapter 2,

The Grand Tour

.

Cannot write correctly

If you have trouble writing, make sure you are
observing the following precautions:

Use only media recommended by TOSHIBA.

Do not use the mouse or keyboard during
writing.

Use only the software supplied with the
computer for recording.

Do not run or start other software during
writing.

Do not jar the computer during writing.

Do not connect/ disconnect external devices
or install/remove internal cards during writing.

If problems persist, contact your dealer.

Problem

Procedure

Some programs run
correctly, but others do
not

The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration match's your software's needs.

You cannot access the
diskette drive

Try another disk. If you can access this disk, the
original disk (not the disk drive) is problem.

If problems persist, contact your dealer.