Hard disk drive, Password, Dvd-rom drive – Toshiba Tecra A5 User Manual
Page 147

TOSHIBA A5 9-8
Troubleshooting
Hard disk drive
Password
DVD-ROM drive
For more information, refer to Chapter 4,
.
Problem
Procedure
Computer does not 
boot from hard drive.
Insert a system diskette and reboot.
There may be a problem with your operating 
system files. Refer to your operating system 
documentation.
Slow performance
Your files may be fragmented. Run SCANDISK 
and defragmenter to check the condition of your 
files and disk. Refer to your operating system 
documentation or online HELP for information on 
running SCANDISK and the defragmenter.
Contact your dealer if the problems continue.
Problem
Procedure
Cannot enter 
password
Refer to Chapter 6,
Problem
Procedure
You cannot access a 
disc in the drive
Make sure the drive's drawer is securely closed. 
Press gently until it clicks into place.
Open the drawer and make sure the disc is 
properly seated. It should lie flat with the label 
facing up.
A foreign object in the drawer could block laser 
light from reading the disc. Make sure there is no 
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with 
a clean cloth dipped in water or a neutral cleaner. 
Refer to 
section in Chapter 4 for
details on cleaning.
