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Fault action possible cause – Bosch Nexxt 500 Plus Series User Manual

Page 23

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23

Fault

Action

Possible cause

Water cannot be seen in
drum.

This is not a fault.
The water level is below the visible part of the drum.

Indicator light rinse" is lit
and display is flashing


E:13" with no water reĆ

maining in tub.

Suds or pump is blocked.

Use less detergent for future wash loads. Detergents
specifically designed for your High Efficiency washer
produce fewer suds and will include the letters HE"
on the packaging. Clean the water drainage pipe
and/or drain hose. Run any program to remove the
excess suds.

Water is flowing out from
underneath the machine.

T

he thread of the supply hose is not tight.

Tighten the thread.

underneath the machine.

Leak in the drain hose.

Replace the drain hose.

Indicator light wash" is lit
and display is flashing
E:17".

AQUASTOP

is triggered.

Close water tap and investigate leak.

Suds coming out of the
detergent dispenser.

Too much soap or non-HE soap used, pump could
not remove suds.

Mix 1 tablespoon of fabric softener with 1 pt (½ litre)
of water and pour into detergent dispenser

III.

detergent dispenser.

not remove suds.

Use less detergent for future wash loads. Detergents
specifically designed for you High Efficiency washer
produce fewer suds and will include the letters HE"
on the packaging.

Repeated spinning.

This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeated spins.

Always load the drum with large

and small items

together.

The laundry was not
spun.

Large items of clothing have become entangled and
could not be distributed evenly in the drum. For safeĆ
ty reasons the highćspeed spin cycle was automatiĆ
cally suppressed.

Always load the drum with large

and small items

together.

Program duration exĆ
tended.

This is not a fault.
The suds detection feature has activated an addiĆ
tional rinsing cycle to reduce the amount of suds.

Add a more appropriate amount of detergent.

This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeated spins.

Always load the drum with large

and small items

together.

Unsatisfactory washing
result.

The degree of soiling was higher than estimated.

Select suitable program
or
Stain removal as an additional option.

Not enough detergent.

Add detergent according to the manufacturer's
specifications.

Detergent residue on the
laundry.

Some phosphateĆfree detergents contain waterĆinsolĆ
uble residues that may appear as light spots on the
laundry.

Brush off spots when laundry is dry.

Gray residue on the launĆ
dry.

Dirt accumulation from ointments, fats or oils.

Add the maximum amount of detergent and select
the highest permissible temperature.

System shakes or

shudders when passing

from lower to higher

speed spinning.

Drum system suspension can shift during speed up,

this is not a failure.

Mix small and large laundry pieces in load to

minimize this effect.

If the fault cannot be eliminated with the aid of the above table, switch the appliance off, wait 5 seconds, switch the appliance on

again, select and start the program.
If the fault continues, call customer service; see Page 24.