Bosch Nexxt 500 Plus Series - Manual (Page 22)

22
Troubleshooting of Minor Faults
d WARNING
TO AVOID RISK OF ELECTRIC
SHOCK!
Repairs should only be carried out
by an authorized technician.
If repairs are necessary, and you
cannot eliminate the fault yourself with
the aid of the following table:
q
Turn the program selector to Off.
q Disconnect the washing machine
from the power outlet.
q Turn off the water taps.
q
Call Customer Service
(refer to Page 24).
Fault Possible cause Action
The door cannot be
opened.
Power failure. An interrupted program will be resumed when power is
restored. If the laundry is to be removed during a power
failure,
call Customer Service
(refer to Page 24).
Program is running and/or the door is locked for safety
reasons.
Wait until the program ends; see Page 19.
Plug is loose or not inserted. Eliminate the cause.
Program selector turned to Off before end of program. Select a program.
Door cannot be opened,
even though the appliance
has been switched off and
on again.
For safety reasons the door has been locked because the
water level, temperature or speed is too high.
See "Add a garment/Interrupting the program", Page 19.
Control lights do not light
up.
A fuse has blown. Reset circuit breaker. Control lights do not light
up.
A fuse has blown.
Call Customer Service if this fault recurs.
Power failure. An interrupted program will be resumed when power is
restored. If the laundry is to be removed during a power
failure,
call Customer Service
(refer to Page 24).
Program does not start.
Start/Pause indicator light
flashes.
Start/Pause button not pressed. Press the Start/Pause button.
Program does not start.
Indicator light Finished" is
Door not closed properly. Check whether laundry is trapped in door.
Indicator light Finished" is
lit and display is flashing

E:01"
Close the door (a click should be heard).
Program continues.
Spin speed cannot be
selected.
Spinning is already in progress; during spin cycle the
speed cannot be changed.
Select speed before spinning.
Detergent residue in the
detergent dispenser.
Detergent was damp or lumpy. Clean and dry the detergent dispenser; see Page 20. Detergent residue in the
detergent dispenser.
Detergent was damp or lumpy.
Use the cap of the detergent bottle to measure liquid
detergents.
Water does not enter the
machine or detergent is
not washed away.
Indicator light  spin" is lit
Water tap(s) not turned on. Turn on water tap(s) and press Start/Pause button.
Program continues.
not washed away.
Indicator light  spin" is lit
and display is flashing
 E:11" or E:12".
AQUASTOP

hose has been triggered. Check for safety indicator (refer to page 9). If red,
replace hose.
AQUASTOP

is triggered Close water tap and investigate leak.
Supply hose kinked or pinched. Eliminate the cause .
Strainers in supply hose clogged. Clean the water inlet strainers; see Page 20.
Water pressure too low. Eliminate the cause.