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Warranty period, Customer service – Bose 12 User Manual

Page 29

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AM191409_01_V.pdf

December 20, 2001

27

Maintaining Your Lifestyle

®

12 System

Problem

What to do

CD does not play

• Make sure the music center CD cover is closed.
• Check to see if the play symbol

in the display is lit.

• After pressing the CD key, wait a few seconds before pressing PLAY.
• Check to see if there is a disc in the player, label-side up.
• The disc may be damaged. Try another disc.
• There may be dirt or dust on the laser pickup or on the CD. Clean the CD. Do not touch the

laser pickup.

• The music center cannot play a DVD disc.

Radio does not work

• Make sure antennas are connected properly.
• Adjust antenna position to improve reception.
• You may be in an area of weak signal coverage.

FM sound is distorted

• Adjust antenna position to reduce interference.

Sound is distorted

• Make sure speaker cables are not damaged and the connections are secure.
• Reduce the output level from any external components connected to the music center.

Volume control is

• Check to be sure the audio input cable is connected to the music center FIXED OUTPUTs,

too sensitive

not to SPEAKERS A or B.

No tape, CD, VCR,

• Check the connections.

or TV sound

• Refer to the component owner’s manual.

Warranty period

The Bose

®

Lifestyle

®

12 system is covered by a limited 1-year transferable warranty. Details of

the warranty are provided on the warranty card that came with your system. Please fill out the
information section on the card and mail it to Bose.

Customer service

For additional help in solving problems, contact Bose customer service. See the inside back
cover for Bose customer service offices and phone numbers.