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Lenovo IdeaPad U530 Touch Notebook User Manual

Page 33

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Chapter 4. Troubleshooting

29

Sound problems

No sound can be heard
from the speaker even
when the volume is turned
up.

Make sure that:
‐ The mute function is off.
‐ The combo audio jack is not in use.
‐ The speaker is selected as the playback device. 

Battery problems

Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status indi-
cator shows empty.

Discharge and recharge the battery.

The computer does not
operate with a fully charged
battery.

The surge protector in the battery might be active. 
Turn off the computer for one minute to reset the 
protector; then turn on the computer again.

A hard disk drive problem

The hard disk drive does
not work.

In the Boot menu in the BIOS setup utility, make sure 
that the hard disk drive is included in the EFI list.

OneKey Recovery system problems

Backup cannot be made.

You are not currently using a Windows operating 
system.

There is not enough space to store the backed up 
data. You need to free more hard disk space on your 
backup partition.

Failure to restore the
system partition to its
factory default.

The system partition, such as the partition size or the 
drive capacity has been modified.

Touch screen problem

The touch screen reacts,
but not where you are
touching it.

If you cannot select objects accurately with your 
finger, you  need to calibrate the touch screen.Select 
Hardware and Sound in the control panel, select 
Tablet PC Settings. Click Calibrate in the Tablet PC 
Settings dialog box.