Lenovo S20-30 Notebook User Manual
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Chapter 4. Troubleshooting
Other problems
Your computer does not 
respond.
•
To turn off your computer, press and hold the power 
button for 4 seconds or more. If the computer still 
does not respond, remove the battery pack and the 
AC power adapter. 
•
Your computer might lock when it enters sleep mode 
during a communication operation. Disable the sleep 
timer when you are working on the network.
I need to start the computer 
from a connected device, 
but the device does not 
appear on the boot device 
list.
•
Check the boot mode setting in the BIOS setup utility. 
If Boot Mode is set to UEFI, make sure that the 
device or the medium in the device supports UEFI 
boot. If the device or the medium in the device does 
not support UEFI boot, set Boot Mode to Legacy 
Support
. If the device still does not appear in the
boot device list, replace with a new device or 
medium.
The connected external 
device does not work. 
•
Do not connect or disconnect any external device 
cables other than USB while the computer power is 
on; otherwise, you might damage your computer.
•
When using a high power consumption external 
device such as an external USB optical disk drive, use 
an external device power adapter. Otherwise, the 
device may not be recognized, or system shut down 
may result.
