Lenovo S20-30 Notebook User Manual
Page 29

Chapter 4. Troubleshooting
25
Sound problems
No sound can be heard 
from the speaker even 
when the volume is turned 
up.
•
Make sure that:
- The mute function is off.
- The combo audio jack is not used.
- The speaker is selected as the playback device. 
Battery problems
Your computer shuts down 
before the battery status 
indicator shows empty.
-or-
Your computer operates 
after the battery status indi-
cator shows empty.
•
Reset the battery gauge using Lenovo Energy 
Management. If the problem persists, replace with a 
new battery pack.
The computer does not 
operate with a fully charged 
battery.
•
The surge protector in the battery might be active. 
Turn off the computer for one minute to reset the 
protector; then turn on the computer again.
A hard disk drive problem
The hard disk drive does 
not work.
•
In the Boot menu in the BIOS setup utility, make sure 
that the hard disk drive is included in the EFI list.
