Troubleshooting – Lenovo S20-30 Notebook User Manual
Page 27

Chapter 4. Troubleshooting
23
Troubleshooting
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Display problems
When I turn on the 
computer, nothing appears 
on the screen.
•
If the screen is blank, make sure that:
- The AC power adapter is connected to the 
computer, and the power cord is plugged into a 
working electrical outlet.
- The computer power is on. (Press the power button
again for confirmation.)
- If you are using the AC power adapter or the
battery, and the battery status indicator is on, press 
F12
(
) to make the screen brighter.
•
If these items are properly set, and the screen remains 
blank, have the computer serviced. 
When I turn on the 
computer, only a white 
cursor appears on a blank 
screen. 
•
Restore backed-up files to your Windows 
environment or the entire contents of your hard disk 
to its original factory contents using the Lenovo 
OneKey Recovery system. If you still see only the 
cursor on the screen, have the computer serviced.
My screen goes blank while 
the computer is on.
•
Your screen saver or power management may be 
enabled. Do one of the following to exit from the 
screen saver or to resume from sleep mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
- Press F9 (
) to confirm whether the backlight
for the LCD screen has been turned off.
- If the problem persists, follow the solution in the
next problem “The screen is unreadable or 
distorted.”
The screen is unreadable or 
distorted.
•
Make sure that: 
- The display device driver is installed correctly.
- The screen resolution and color quality are correctly 
set.
- The monitor type is correct.
