Getting help on the web – Kodak ESP 9250 User Manual
Page 18
Troubleshooting
15
www.kodak.com/go/aiosupport
Getting help on the Web
For more troubleshooting information:
Ink cartridge
• Check that KODAK Ink Cartridge(s) are installed. Do not use
non-Kodak brand or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges
click into place.
Paper jam
• Press down on the center latch, open the duplexer cover, and gently
remove any paper from inside the duplexer; close the duplexer cover.
• Press the side detents on the duplexer, and remove the duplexer to
access the cleanout area; remove any paper or debris, then replace
the duplexer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, go to
ect
All-in-one printer, then Paper jam.
Error codes/messages
ype your error code or
message.
Get help with wireless networking.
Use our Step-by-Step Solutions and Repair tool
to troubleshoot common problems.
Search our knowledge base of FAQs (Frequently
Asked Questions).
Download the latest firmware and software for
optimal printer performance.
Check the Extended User Guide for detailed
instructions and the recommended system
requirements
Get help with problems you cannot resolve.
www.kodak.com/go/contact
and have the following information available:
–
Kodak Service Number (located inside the
printer when you open the printer access
door)
– Printer model number (located on the
control panel)
–
Computer model, operating system, and
version of Home Center Software
Problem
Possible Solutions