Kodak 500 - Manual (Page 43)

Troubleshooting
www.kodak.com/go/support 37
Multiple sheets
of paper are
pulled through
printer
1 Remove the paper tray ( page 6 ).
2 Remove the paper supply from the paper tray. Carefully “fan” the paper
to keep the sheets from sticking together.
3 Reload the paper tray. Do not exceed the fill line.
4 Re-install the paper tray, then press to resume printing.
Printer is
jammed
(Paper and/or
cartridge lights
may blink
quickly) IMPORTANT: Use only Kodak color cartridge & photo paper kits for
your photo printer. Do not use inkjet paper.
■ If the Paper light is blinking quickly:
1 Remove the paper tray ( page 6 ).
2 Disconnect the power from the photo printer for 5 seconds, then
reconnect the power.
Carefully remove the paper if it does not automatically eject.
IMPORTANT: Always check the paper slot on the back of the
photo printer for jammed paper.
3 Remove the paper supply from the paper tray. Carefully “fan” the
paper to keep the sheets from sticking together.
4 Reload the paper tray. Do not exceed the fill line.
5 Re-install the paper tray, then press to resume printing.
■ If the Color Cartridge light is blinking quickly, check the color cartridge.
IMPORTANT: The color cartridge may lock in place if there is a paper
error. Do not attempt to remove the cartridge without
first clearing the paper error. Make sure the Paper light is
off before attempting to remove the cartridge (see Paper
light under
Status lights, page 43 ).
Remove the color cartridge, remove any slack from the ribbon, then
re-install the cartridge (
page 3 ). Press to resume printing.
If... Try the following