8 customer support, World wide web, Telephone customer support – Kodak PALM m100 User Manual

Page 22: Before you call, Telephone numbers, Customer support

Customer Support

World Wide Web

Telephone Customer Support

If you have questions concerning the operation of KODAK software or the camera,
you may speak directly to a customer support representative.

Before You Call

Before you call to speak to a customer support representative, please have the
camera and PALM handheld available. If you are having problems transferring
pictures to your computer, have your PALM handheld and HOTSYNC cable and the
following information available:
Operating system ____________________________________________
Processor speed (MHz) _______________________________________
PC or Macintosh model _______________________________________
Amount of memory (MB) ______________________________________
Exact error message you received ________________________________
Version of installation CD ______________________________________
Camera serial number ________________________________________

Telephone Numbers

m U.S.—call toll free, 1-800-235-6325, between the hours of 9:00 a.m. and

8:00 p.m. (Eastern Standard Time) Monday through Friday.