Vollrath Retro Stock Pot Kettle Rethermalizers 11 Qt - Manual (Page 4)

The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: 920-457-4851
Main Fax: 920-459-6573
Service Tel: 920-457-4851
Service Fax: 920-459-5462
Vollrath Europe BV
Beneluxbaan 7
5121 AD RIJEN
The Netherlands
+31161870005
Vollrath of China
Vollrath Shanhai Trading Limited
29D, 855 South Pu Dong Road
Shanghai, China 200120
Tel: 86-21-50589580
Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur Edificio 2-C
Col. Santa Maria Tequepexpan
45601 Tlaquepaque, Jalisco Mexico
Tel: (52) 333-133-6767
Tel: (52) 333-133-6769
Fax: (52) 333-133-6768
www.vollrath.com
Item No. 2350170-1 en Rev 4/14
t
roubleshooting
C
hart
Problem It might be caused by Course of Action
The PILOT light comes on, equipment does not heat.
Heating element malfunction. Replace heating element.
Thermostat control malfunction. Replace thermostat control.
The equipment does not get hot enough. Too much water in the well. Reduce water amount to the correct level.
s
erviCe and
r
epair
There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power cord
yourself. Do not send equipment directly to the Vollrath Company. Please contact the qualified professional repair service listed below.
VOLLRATH Technical Service • 1-920-457-4851
• Email: [email protected]
When contacting the Authorized Professional Service Center, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
W
arranty
s
tatement For
t
he
v
ollrath
C
o
. l.l.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to
purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship for a period of one year, except as
specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.