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Before calling service – AOC A17UX231 User Manual

Page 22

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Please make these simple checks before calling service. These tips may save you

time and money since charges for receiver installation and adjustments of customer

controls are not covered under your warranty.

Symptoms

Items to Check and Actions to follow

“Ghost ” or double

image

*This may be caused by obstruction to the

antenna due to high rise buildings or hills.

Using a highly directional antenna may

inprove the picture.

No power

*Check that the TV’s AC power cord is plugged

into the mains socket.

*Unplug the TV, wait for 60 seconds. Then re-

insert plug into the mains socket and turn on

the TV again.

No picture

*Check antenna connections at the rear of the

TV to see if it is properly connected to the TV.

*possible broadcast station trouble. Try another

channel.

*Adjust the contrast and brightness settings.

*Check the V-Chip control. Some V-Chip

modes could block the screen.

Good picture but no

sound

*Increase the VOLUME.

*Check that the TV is not muted; press the

button on the remote control.

Good sound but poor

color

*Adjust the contrast, color and brightness

settings.

Adjust TV
Mode”AIR”or”CATV”.”HRC” .”IRC”,check that
is ok or not

Poor picture

*Sometimes, poor picture quality occurs when

having activated an S-VHS camera or

camcorder connected and having connected

another peripheral at the same time. In this

case switch off one of the other peripherals

Snowy picture and

noise

*Check the antenna connection

Horizontal dotted line

*This may be caused by electrical interference

(e.g. hairdryer, nearby neon lights, etc.)

*Turn off the equipment.

Television not

responding to remote

control

*Check whether the batteries are working.

Replace if necessary

*Clean the remote control sensor lens on the

TV.

*You can still use the buttons at the front of

your TV.

*Select the TV mode to be sure your remote

Before Calling Service