Apple 17-inch MacBook Pro (User’s Guide) - Manual (Page 120)

120 Appendix C Connecting to the Internet
Turn the modem off and on and reset the modem hardware
Cycle the power on your DSL or cable modem by turning it off for a few minutes and
then turning it back on. Some ISPs recommend that you unplug the modem’s power
cord. If your modem has a reset button, you can press it either before or after turning
the modem off and on again.
PPPoE Connections
If you are unable to connect to your ISP using PPPoE, first check the cables and power
supplies, and then turn the modem off and on again and reset the modem hardware.
Next, check your settings in the Network pane of System Preferences.
To check System Preferences settings:
1 Choose Apple () > System Preferences from the menu bar.
2 Click Network.
3 Choose Network Port Configurations from the Show pop-up menu.
4 Drag Built-in Ethernet to the top of the Port Configurations list.
5 Choose Built-in Ethernet from the Show pop-up menu.
6 Click PPPoE.
7 Select “Connect using PPPoE.”
8 Check the Account Name field to be sure you have entered the correct information
from your ISP.
9 If you chose to save your password, retype it to make sure it is correct.
10 Click TCP/IP. Make sure you’ve entered the correct information from your ISP
in this pane.
11 Click Apply Now.