beautypg.com

Troubleshooting, Getting help – Sony PCG-FX390K User Manual

Page 6

background image

6

Using Your Recovery CDs......................................119

To use the Application Recovery CD(s)..........................119
To use the Driver Recovery CD(s) ..................................120
To use the System Recovery CD(s) .................................120

Troubleshooting ......................................123

Troubleshooting Your Notebook ............................124
Troubleshooting the LCD Screen............................128
Troubleshooting the Mouse and Touchpad .............130
Troubleshooting Drives, PC Cards and Peripheral De-
vices.........................................................................132
Troubleshooting Software .......................................134
Troubleshooting the Modem ...................................135
Troubleshooting Audio ...........................................136
Troubleshooting the Printer.....................................137

Getting Help .............................................139

Support Options.......................................................140
VAIO Support Agent ..............................................142

To use the Quick Fix Wizard ...........................................142
To use Common Solutions...............................................144
Automatic updates ...........................................................146
Update notification ..........................................................148
VAIO Support Agent Properties......................................148
To use Support Central ....................................................149

Software Support Information.................................154
Sony Service Center ................................................157