Sony PEG-TG50 User Manual

Page 18

B Is the memory space of your CLIÉ handheld sufficient?

Delete any unnecessary data and perform the HotSync

operation once

again.

B Are you using the same user name that is used for another CLIÉ handheld?

Change the user name.

Checking your computer

B Is the operating system on your computer compliant?

The following is the operating systems that are compliant with your CLIÉ
handheld. Operating systems other than the following are not supported.

• Microsoft Windows 98 Second Edition
• Microsoft Windows 2000 Professional
• Microsoft Windows Me
• Microsoft Windows XP

Note

Upgrade versions of operating systems are not supported.

B If you are using Windows 2000 Professional or Windows XP, log in as an

“Administrator.”

B Is the USB cable of the cradle connected to your computer?

B Is the HotSync

icon displayed in the task tray in the bottom right-hand

corner of your computer screen?
If not, select the

Start

menu,

Programs

(

All Programs

in Windows

XP),

Sony handheld

, and

HotSync Manager

to start the HotSync

Manager.

B Is the

Local USB

check box in the menu (displayed by clicking the

HotSync

icon selected?

If not, select the

Local USB

check box.

B Is the USB port active?

Check that the USB port works normally by connecting another USB
device such as a USB mouse.

B When using terminal extension products for laptops such as a port

replicator, you may not be able to use either the port replicator or the USB
port of your computer.

Performing initial checks