Sony VRD-VC20 - Manual (Page 39)

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• Using software other than the supplied software (such as commercially
available software, shareware, or freeware) to write data to disc with this
drive is not under warranty and Sony provides no customer service.
• Make sure that the supplied writing software and other writing software do
not coexist on your computer. Especially if other packet writing software
1)
exists in your computer, the software and/or computer may operate
erratically.
• If the commercially available software you are using does not detect the
drive correctly, visit the web site of the software manufacturer and update the
software, as this may solve the problem.
1)
Such as Drag-to-Disc (ROXIO), Direct CD (ROXIO), B’s CLIP (BHA), and DLA (Sonic).
Notes on using other software with the drive