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Troubleshooting, 24 troubleshooting – Sony CDX-M800 User Manual

Page 24

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24

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.

General

No sound.

• Press (VOL) (+) to adjust the volume.
• Cancel the ATT function.
• Set the fader control to the center position for

a 2-speaker system.

The contents of the memory have been
erased.

• The RESET button has been pressed.

t Store again into the memory.

• The power cord or battery has been

disconnected.

• The power connecting cord is not connected

properly.

No beep sound.

• The beep sound is canceled (page 17).
• An optional power amplifier is connected

and you are not using the built-in amplifier.

The display disappears from/does not
appear in the display window.

• The display disappears if you press and hold

(OFF).
t Press and hold (OFF) again until the

display appears.

• The indications will not appear if you set

BlackOut to on.
t Set BlackOut to off (page 17).

Stored stations and correct time are erased.
The fuse has blown.
Makes noise when the ignition key is in the
ON, ACC, or OFF position.

The leads are not matched correctly with the
car’s accessory power connector.

No power is being supplied to the unit.

• Check the connection. If everything is in

order, check the fuse.

• The car does not have an ACC position.

t Press (SOURCE) (or insert a disc) to turn

on the unit.

The power is continuously supplied to the
unit.

The car does not have an ACC position.

The power antenna does not extend.

The power antenna does not have a relay box.

CD/MD playback

A disc cannot be loaded.

• Another CD is already loaded.
• The CD is forcibly inserted upside down or

in the wrong way.

Playback does not begin.

• Defective MD or dirty CD.
• CD-R/CD-RW that is not finalized.
• You tried to playback a CD-R/CD-RW not

designed for audio use.

• Some CD-Rs/CD-RWs may not play due to

its recording equipment or the disc
condition.

A disc is automatically ejected.

The ambient temperature exceeds 50°C
(122°F).

The operation buttons do not function.
CD will not be ejected.

Press the RESET button.

The sound skips from vibration.

• The unit is installed at an angle of more than

60°.

• The unit is not installed in a sturdy part of

the car.

The sound skips.

Dirty or defective disc.

Radio reception

Preset tuning is not possible.

• Store the correct frequency in the memory.
• The broadcast signal is too weak.

The stations cannot be received.
The sound is hampered by noises.

• Connect a power antenna control lead (blue)

or accessory power supply lead (red) to the
power supply lead of the car’s antenna
booster. (Only if your car has a built-in FM/
AM antenna in the rear/side glass.)

• Check the connection of the car antenna.
• The auto antenna will not go up.

t Check the connection of the power

antenna control lead.

• Check the frequency.
• When the DSO mode is on, the sound is

sometimes hampered by noises.
t Set the DSO mode to off (page 19).

This manual is related to the following products: