beautypg.com

Troubleshooting – Sony SRS-X9 User Manual

Page 20

background image

20

US

Troubleshooting

A Wi-Fi connection between the unit and
home network is not possible

ˎ

ˎ If a LAN cable is connected to the unit,

disconnect it and restart the unit. The unit
automatically tries to connect to the home
network over a wired network when a LAN
cable is connected to the unit.

ˎ

ˎ Check that your wireless router is turned on.

ˎ

ˎ Bring the unit and wireless router closer

together. Devices that use the 2.4 GHz
frequency band, such as a microwave oven,
BLUETOOTH or digital cordless device, etc.,
may interrupt Wi-Fi communication. Move the
unit away from such devices or turn them off.

Distorted sound/Humming or noise in
the unit output

ˎ

ˎ Connect the unit and wireless router/PC via a

LAN cable, not via Wi-Fi.

ˎ

ˎ Turn down the volume of the connected

device.

ˎ

ˎ If a connected device has an equalizer

function, turn it off.

ˎ

ˎ Keep the unit away from a microwave oven,

other wireless devices, etc.

ˎ

ˎ Keep the unit away from metal objects.

No sound/Low sound level

ˎ

ˎ Check that both the unit and connected

device are turned on.

ˎ

ˎ Turn up the volume of the unit and the

connected device.

ˎ

ˎ Check that the connected device is being

played back.

BLUETOOTH connection between the unit
and smartphone/iPhone is not possible

ˎ

ˎ Bring the unit and BLUETOOTH device to

within 1 m (3 ft) of each other.

ˎ

ˎ If the (BLUETOOTH) indicator is not flashing

quickly, tap and hold the (BLUETOOTH)
PAIRING button until the indicator starts
flashing quickly.

iTunes cannot find the unit via AirPlay

ˎ

ˎ Make sure the PC with iTunes installed is

connected to your home network.

ˎ

ˎ Update the software version of iTunes to the

latest version.

/ (on/standby) indicator is flashing red

ˎ

ˎ The unit is in the protect mode.

ˎ

ˎ Unplug the AC power cord of the unit once,

then plug it in again. Then turn on the unit. If
the

/ (on/standby) indicator keeps flashing,

consult your nearest Sony dealer or the shop
you purchased this unit.