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Troubleshooting, Problems and remedies – Sony HCD-ZX9 User Manual

Page 30

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Should you encounter a problem with your
system, do the following:

1

Make sure the power cord and speaker
cords are correctly and firmly connected.

2

Find your problem in the troubleshooting
checklist below and take the indicated
corrective action.

If the problem persists after doing all of the
above, consult your nearest Sony dealer.

When the ?/1 indicator flashes

Immediately unplug the power cord and check
the following items.

• Are the + and – speaker cords short-circuited?

• Are you using only the prescribed speakers?

• Is anything blocking the ventilation holes on

the rear of the system?

After checking the above items and fixing any
problems, connect the power cord again and turn
on the system. If the ?/1

indicator still flashes,

or if the cause of the problem cannot be found
even after checking all the above items, consult
your nearest Sony dealer.

General

The display starts flashing as soon as you
plug in the power cord even though you have
not turned on the power.

• The demonstration mode started. Press ?/1 (see

step 4 of “Hooking up the system” on page 7).

The clock/timer setting is canceled.

• The power cord is disconnected or a power failure

occurs. Redo “Setting the clock” (page 9). If you
have set the timer, redo “Waking up to music”
(page 22) and “Timer recording radio programs”
(page 23).

The radio presetting is canceled.

• The power cord is disconnected or a power failure

occurs for longer than half a day. Redo “Presetting
radio stations” (page 13).

There is no sound.

• Turn VOLUME +/– clockwise or press

VOLUME + on the remote.

• The headphones are connected to the PHONES

jack.

• There is no audio output during Timer Recording.

• The tape is in AMS operation during “TAPE A” or

“TAPE B” function.

• Check the Multi Room setting (see “Listening to

the sound in another room” on page 20).

“--:--” appears in the display.

• A power failure has occurred. Set the clock

(page 9) and timer settings (pages 22 24) again.

There is no microphone sound.

• Turn VOLUME +/– (or press VOLUME + or – on

the remote) or MIC LEVEL to adjust the
microphone volume.

• Make sure the microphone is connected to the

MIC 1 or MIC 2 jack correctly.

• The tape is in AMS operation during “TAPE A” or

“TAPE B” function.

Sound comes from one channel, or
unbalanced left and right volume.

• Place the speakers as symmetrically as possible.

• Check that the speakers are connected securely

and correctly.

• Turn off the X-ROUND effect (page 20).

Sound lacks bass.

• Check that the speaker’s + and – terminals are

connected correctly.

There is severe hum or noise.

• A TV or VCR is placed too close to the system.

Move the system away from the TV or VCR.

• Move the system away from the source of noise.

• Connect the system to a different wall outlet.

• Install a noise filter (commercially available) to

the power cord.

The sound from the component connected to
the VIDEO/MD IN L/R jacks is distorted.

• If “VIDEO” appears in the display when you press

FUNCTION repeatedly, switch to “MD” function
(see “Listening to audio from a connected
component” on page 28
).

The timer cannot be set.

• Set the clock again (page 9).

Troubleshooting

Problems and remedies

This manual is related to the following products: