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Troubleshooting – Sony VGN-TX690P User Manual

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Troubleshooting

What should I do if Instant Mode won’t launch?

❑ When the computer is in Standby mode, pressing the AV MODE button

launches the WinDVD software by default. To launch Instant Mode, turn off
or place the computer in Hibernate mode and press the AV MODE button.

What should I do if the optical disc drive isn’t playing my CD
or DVD or if CD/DVD playback is interrupted?

❑ Make sure the disc was inserted into the optical disc drive with the label

facing up.

❑ Check the DVD package to make sure the region code is compatible with the

optical disc drive. You cannot play a DVD if a region code is not assigned to
the optical disc drive or the assigned region code is not the same as the one
on the package.

For more information on the region code, refer to Notes on playing DVDs in
Using the Optical Disc Drive in the online User Guide.

❑ Instant Mode only supports commercially available DVDs, DVDs in the Video

format, and DVD-RW/DVD-RAM discs in the Video Recording format.

To play any other DVD, launch Windows and use the WinDVD software.

Additionally note that DTS (Digital Theater System) audio is not available for
playback in Instant Mode.

Why can’t I move to a folder displayed in the thumbnail view
in Photo mode?

❑ You cannot move to any folder that contains no images in the

supported formats.

What should I do if my Memory Stick media or SD memory
card isn’t detected?

❑ Do not use the Windows Format function to format your memory card.

Use the bundled Memory Stick Formatter software or a generally available
SD memory card format utility; or format your memory card on your device,
for example a digital camera.

❑ Exit Instant Mode with your Memory Stick media or SD memory card inserted

in the slot and launch Instant Mode once again.

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